Privacy Policy m88 apk — Malaysian User Data Protection

M88 apk values the privacy of every individual who uses our platform. This Privacy Policy explains how we handle your personal information when you browse our website, register an account, make a deposit, use our gaming services, or interact with any part of the m88 apk platform.

By registering an account or continuing to use m88 apk services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us for account deletion. This Policy should be read together with Terms and Conditions us.

M88 apk collects various types of information depending on the nature of your interactions with our platform. Below is a summary of the data categories we collect and their purposes:

We only collect data that is strictly necessary for defined purposes. The principle of data minimisation is fully observed across all our processes.

Your personal data is collected through several channels as you interact with the m88 apk platform. All collection methods are carried out transparently and with your knowledge.

• During account registration — you directly provide personal information such as your name, email, phone number, and date of birth via the registration form.
• During the KYC process — you submit an identity document for identity verification purposes before your first withdrawal is processed.
• During financial transactions — information related to your payment method is automatically collected when you make a deposit or Withdrawal.
• Through automated technology — cookies, tracking pixels, and server logs automatically record technical information as you browse the platform.
• Through customer support interactions — information you share during Live Chat sessions or email communications is stored for reference and service improvement.

M88 apk uses your personal data solely for legitimate, clearly stated purposes. We will not use your data for any other purpose without obtaining your consent first. The following are the primary purposes for which data is used:

• Account management — creating, updating, and maintaining your member account securely.
• Transaction processing — processing deposits, Withdrawals, and all financial activity in your account efficiently and accurately.
• Identity verification — conducting KYC checks and screening processes required under anti-money laundering legislation.
• Fraud prevention — detecting and preventing fraudulent activity, hacking, or any unauthorized use of the platform.
• Service communications — sending you important notifications regarding your account, transactions, and system updates.
• Product improvement — analysing aggregated usage patterns (without identifying individuals) to improve the platform's user experience.
• Legal compliance — fulfilling reporting and compliance requirements with relevant authorities in accordance with applicable law.

If you provided consent during registration, we may also use your contact information to send you promotional offers and updates about new games on m88 apk. You may withdraw this consent at any time.

M88 apk does not sell or rent your personal data to any third party. However, under certain limited circumstances, we may need to share your information with the following parties to enable our services to operate properly:

• Payment processors — payment gateway providers, banks, and eWallet operators that process your financial transactions. They receive only the minimum information necessary.
• Technology service providers — hosting companies, cloud service providers, and cybersecurity vendors that support our technical infrastructure operations.
• Competent authorities — we will disclose information to government authorities or law enforcement when required to do so by law or court order.
• Business partners — in certain cases such as affiliate programs, only aggregated data with no individual identification is shared.

The security of your personal data is m88 apk's top priority. We continuously invest in the latest security technologies and processes to ensure your information is always protected from unauthorized access, disclosure, or alteration.

The security measures we implement include:

• 256-bit SSL encryption on all communications between your browser and our servers — no data is transmitted in plain text.
• Two-factor authentication (2FA) available to all members to protect accounts from unauthorized access even if your password is compromised.
• 24/7 security monitoring by an experienced cybersecurity team to detect any unusual activity in real time.
• Data segregation — sensitive data is stored in an isolated environment separate from standard operational data.
• Regular security assessments including penetration testing conducted by independently appointed external security auditors.
• Strict access controls — only staff who require access to specific data are permitted to do so, based on the principle of least privilege.

M88 apk uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as Login session authentication and security. These cookies cannot be disabled.
• Performance Cookies — collecting information about how you use the platform (pages visited, time spent) to help us improve our services.
• Functional Cookies — saving your preferences such as language, display settings, and game preferences for a more personalized experience.
• Analytics Cookies — used to understand overall usage patterns for the purpose of ongoing product improvement.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your login experience.

As an m88 apk member, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights without unnecessary obstacles.

To exercise any of the above rights, please contact our support team via Live Chat available 24 hours a day or through our official email. We will process your request within a reasonable timeframe and provide a clear response.

M88 apk retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymized.

• Active account data — retained for as long as your account remains active and for the period following account closure as stipulated by legal requirements.
• Financial transaction records — retained for a minimum of seven (7) years in accordance with anti-money laundering legislation applicable in Malaysia.
• Support Communication Log — retained for two (2) years for reference and service improvement purposes.
• Session data and technical logs — retained for ninety (90) days for security and fraud detection purposes.
• Cookie data — retention periods vary by cookie type, ranging from a single session to two (2) years.

Once the retention period expires, your data will be securely deleted from our systems using methods that ensure the data cannot be recovered.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our dedicated team is ready to help clarify any matter or resolve any issue.

You can reach us through the following channels:

• Live Chat — the fastest channel, available 24 hours a day, 7 days a week via the Live Chat button on our platform.
• Official Email — send your written enquiry to [email protected] and we will respond within 1–3 business days.